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Privacy Policy For Luxury Rydes

Effective Date: 26/11/2025

Luxury Rydes Taxi Services Private Limited (“Luxury Rydes,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application, website, and related services (collectively, the “Service”).

By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address.

  • Booking Information: Pickup and drop-off locations, ride history, payment details.

  • Payment Information: Processed securely through third-party payment gateways; we do not store full card details.

  • Location Data: Real-time GPS data to provide accurate pickup, navigation, and trip tracking.

  • Device Information: Device model, operating system, IP address, and app usage analytics.

 

2. How We Use Your Information

We use collected information to:

  • Process and confirm bookings.

  • Provide safe, reliable, and personalized rides.

  • Communicate updates, receipts, and service-related messages.

  • Improve app performance and user experience.

  • Ensure passenger and driver safety.

  • Comply with legal obligations.

 

3. Sharing of Information

We do not sell your personal data. Information may be shared only in the following cases:

  • With Chauffeurs: To complete your ride booking (pickup location, contact details).

  • With Payment Providers: For secure payment processing.

  • With Service Partners: For technical support, analytics, or cloud hosting.

  • For Legal Compliance: When required by law, regulation, or court order.

 

4. Data Retention & Deletion

  • We retain booking and payment records for as long as necessary to provide services and comply with Indian law.

  • Users may request account deletion or data removal by contacting us at admin@luxuryrydes.com.

 

5. Security

We use encryption, secure servers, and restricted access to protect your personal information. While we take appropriate measures, no system can guarantee 100% security.

 

6. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent to data processing (where applicable).

To exercise these rights, contact us at admin@luxuryrydes.com.

 

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and app, with the “Effective Date” revised accordingly.

 

9. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

Luxury Rydes


🌐 Website: https://luxuryrydes.com
📧 Email: admin@luxuryrydes.com
📱 Phone: +91 9355111758 / 9999969397

Get in Touch

C-13, Jangpura-B

New Delhi, Delhi

110014

+91 9999969397 / 9355111758

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